1. What does Royal Courant do?

Royal Courant serves as an online marketplace that offers high-quality products while prioritizing customer satisfaction. Our goal is to ensure you find stylish and affordable items that meet your needs.

2. How do I make a purchase?

Making a purchase is easy on Royal Courant:

  • Visit our website: https://royalcourant.com.
  • Choose your desired item(s) and add them to your shopping cart.
  • Go to checkout and enter shipping information.
  • Select your payment method and finalize your order.
  • You’ll get a confirmation email once your order is placed.

3. What payment options are available?

We support various payment options, including:

  • Credit/Debit Cards (e.g., Visa, MasterCard)
  • Mobile Banking services
  • Cash on Delivery (COD) – available in select areas

4. How do I monitor my shipment?

After your order has been dispatched, you will receive a tracking number via email. This number allows you to check the status of your package on the courier’s website. You can also reach out to our support team at courantstyle@gmail.com for assistance.

5. Can I return items, and how do refunds work?

We have a straightforward 30-day return policy. If you’re unhappy with your purchase, you may return the product in its original state. For further information, refer to our Return and Refund Policy.

6. Is international shipping available?

At this time, we only offer shipping within Bangladesh. We are actively working on expanding our service to international destinations soon.

7. What is the expected delivery time?

Delivery may vary depending on your location:

  • Dhaka: 2-3 working days
  • Other areas: 4-7 working days

Do keep in mind that unexpected situations can cause delivery delays.

8. Am I able to change or cancel my order?

Yes, you can change or cancel your order within 24 hours of it being placed. If you reach out after this period, your order may have already been processed. Contact our support team at courantstyle@gmail.com for assistance.

9. What are the ways to get in touch with customer support?

If you need any assistance or have questions, please contact us:

10. Are payment details kept secure?

Absolutely, we employ advanced encryption measures to safeguard your payment information. We do not keep sensitive payment data within our systems.

11. How can I receive updates on new products or offers?

Stay informed by:

  • Subscribing to our newsletter on our website.
  • Following us on social media (Facebook, Instagram, etc.).

12. What should I do if my product is defective or wrong?

If an incorrect or defective product arrives, please get in touch with our support team within 48 hours of delivery. We will facilitate a return and replacement or issue a refund as stated in our Return and Refund Policy.

13. Is gift wrapping available?

Yes, we provide gift wrapping services for an extra fee. You can select this option during the checkout process.

14. How can I set up an account?

To create an account:

  • Go to our website: https://royalcourant.com.
  • Click on “Sign Up” or “Register”.
  • Complete the required fields to create your account.

Having an account allows you to monitor orders, store addresses, and access exclusive offers.

15. What if I need to reset my password?

If you’ve forgotten your password, please click on “Forgot Password” at the login page. Follow the email instructions to reset your password.

16. Is my personal data secure with Royal Courant?

Yes, we prioritize your privacy. Please check our Privacy Policy for further information regarding data collection and protection.

If you have further questions, don’t hesitate to reach out. We’re here for you!