1. Introduction

Welcome to Royal Courant! These Terms and Conditions outline the rules and regulations for the use of our website: https://royalcourant.com. By accessing this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

2. Definitions

“We,” “our,” or “us” refers to Royal Courant, located at:

  • Address: 84/A, Middle Pirerbagh, 60 Feet Road, Poroma Goli, Mirpur, Dhaka, Bangladesh, 1216
  • Phone: +880 1540-196991
  • Email: courantstyle@gmail.com

“You” refers to the user or visitor of the website.

3. Use of the Website

By using the Royal Courant website, you agree to:

  • Use the website only for lawful purposes and in accordance with these Terms and Conditions.
  • Provide accurate, current, and complete information when prompted (e.g., during purchases or inquiries).
  • Not disrupt or interfere with the website’s functionality or security systems.

We reserve the right to terminate or restrict your access to our website at our sole discretion, without notice, if you violate any of these terms.

4. Products and Services

Royal Courant strives to provide accurate descriptions, images, and details of our products and services. However:

  • Product availability, pricing, and specifications are subject to change without notice.
  • We reserve the right to limit quantities of products or discontinue any product at any time.
  • Colors or details may vary slightly due to display settings and photography.

5. Orders and Payment

By placing an order, you agree to provide valid payment information. We accept payment methods as displayed during the checkout process. Once an order is placed, you will receive an email confirmation. However, the order is not deemed final until we accept and process the payment.

We reserve the right to cancel orders for reasons including, but not limited to: incorrect pricing, stock unavailability, or suspected fraudulent activity.

6. Shipping and Delivery

Delivery times and costs will be communicated during checkout. Royal Courant will not be responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier issues. Please ensure the accuracy of your shipping address. We are not liable for non-delivery caused by incorrect or incomplete addresses.

7. Return and Refund Policy

Last updated: December 17, 2024

Thank you for shopping at Royal Courant.

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us:

7.1 Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us by email: courantstyle@gmail.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods, using the same means of payment as You used for the Order. You will not incur any fees for such reimbursement.

7.2 Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • Goods made to Your specifications or clearly personalized.
  • Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • Goods inseparably mixed with other items after delivery.

7.3 Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. Send the Goods to:

84/A, Middle Pirerbagh, 60 Feet Road, Poroma Goli, Mirpur, Dhaka, Bangladesh, 1216

We recommend using an insured and trackable mail service. Refunds cannot be issued without receipt of the returned Goods.

7.4 Gifts

If the Goods were marked as a gift when purchased, you will receive a gift credit for the value of the return. If not, the refund will go to the gift giver.

8. Intellectual Property

All content available on Royal Courant, including but not limited to text, images, logos, graphics, and software, is the property of Royal Courant or its content creators. Unauthorized reproduction, copying, or distribution is strictly prohibited.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: courantstyle@gmail.com
  • Address: 84/A, Middle Pirerbagh, 60 Feet Road, Poroma Goli, Mirpur, Dhaka, Bangladesh, 1216
  • Phone: +880 1540-196991